Shipping policy

 

PRODUCT DELIVERY POLICY

As we are a very small producer of super premium beverages and limited staffing currently.
Deliveries from Illegal Tender Rum Co (WESTERN AUSTRALIA) may not be dispatched until up to 10 - 15 working days of order and payment processing. Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to Illegal Tender Rum Co pty ltd and may range from overnight to fifteen days - or potentially more due to the increased inefficiencies of Australia Post's network currently and added fee's for small businesses using their network.

Illegal Tender Rum Co will use all reasonable endeavours to deliver by any requested or agreed date, however it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery.

Deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance the recipient has provided incorrect or out-of-date details, Illegal Tender Rum Co pty ltd is not liable for incorrect or unclaimed delivery.

Illegal Tender Rum Co pty ltd offers the opportunity to provide delivery instructions to have goods left at point of delivery. All efforts will be made to ensure these instructions are followed but it must be clear that the customer takes on this option at their own risk.

Goods will NOT be delivered to persons under the age of 18 years. Illegal Tender Rum Co pty ltd may request that the person who receives the goods provide satisfactory evidence of proof of age.

Illegal Tender Rum Co pty ltd must be notified of damage caused to goods during shipping, within 3 days of delivery. Illegal Tender Rum Co is not liable, nor can be deemed liable to replace goods that have been damaged in transport due to the couriers, Australia Post's or the selected/notified delivery location and will not provide like for like replacement due to these issues.